The Energy Price Guarantee and what this means for you

On Thursday 8th September, Liz Truss announced the government’s new Energy Price Guarantee – new support for households and businesses replacing the Energy Price Cap mechanism.

What does this mean for households?

The Energy Price Guarantee (EPG) will mean that an average household should pay no more than £2,500 a year on their energy bills, with effect from 1st October 2022. The EPG will be in place for two years.

Households will also receive the previously announced £400 from the Energy Bills Support Scheme, paid in 6 instalments, as a credit on your electricity bill, from October.

The most vulnerable households can also receive ‘Cost of Living’ payments, already announced. These include the Cost of living payment for those on low income benefits and tax credits (£650), Disability Cost of Living Payment (£150) and Pensioner Cost of Living Payment (£300 on top of the Winter Fuel Payments)

How will the Energy Price Guarantee (EPG) be applied to your energy bills

The EPG limits the amount you can be charged per unit of gas and electricity. Your actual bill/payment will be based on the amount of energy you use and the unit price as well as the standing charge.

For households on a pre-payment meter, the EPG will be applied to the rate you pay on your meter for each unit of electricity.

If you’re on a standard variable tariff, the average unit price for dual fuel customers paying by direct debit will be limited to 34.0p/kWh for electricity and 10.3p/kWh for gas, inclusive of VAT, from 1st October. This rate may be higher if you’re not dual-fuel or have different payment terms.

If you’re on a fixed tariff which is at a higher rate caused by recent energy price rises, we understand your unit prices will be reduced by your energy supplier.

Whatever your tariff, your energy supplier will automatically adjust your rates. You don’t need to apply for this, and don’t need to contact your energy supplier.

Households outside of the scheme

If you are not connected to the gas or electricity grids, and don’t have a standard gas and/or electricity contract the government has said you will be no worse off and will receive comparative support through a discretionary fund (to be announced).

What does the Energy Price Guarantee mean for businesses?

A six-month scheme is being introduced for businesses and other non-domestic energy users which will be “offering support as is being provided for consumers”; and following the initial six-months “ongoing focused support” will be provided “for vulnerable industries”.

We’re told that further details on how this will work will be published shortly.

Tamar Energy Community, the Tavistock Times, West Devon Borough Council and Citizens Advice are cooperating to bring you weekly articles on the cost-of-living crisis.

Our autumn energy advice and retrofit programme

Are you interested in energy saving and improving the energy efficiency of your home or business?

Come along to one of our events and have a chat …

You may be thinking about options for saving energy and improving the energy efficiency of your home (retrofitting), but not sure where to start.

Here at Tamar Energy Community we’d like to see what we can do to help. We’ve arranged a number of events to meet you and have a chat, with information stands to browse.

We’re kicking off in Great Big Green Week with an information display in Tavistock Library, available from Sat. 24th September through to Sat. 1st October. You can also find us on the 24th Sept at Tavistock Farmers Market (tbc) and the Okehampton Coffee Morning.

We’re going online on Fri. 30th Sep (19:00) with a discussion about retrofitting your home (or business) in practice. You can book via Eventbrite. Here’s the link:

Our first Energy and Retrofit Fair in Okehampton will be at the Ockment Centre on Sat. 22nd October (10:00-14:00). You can find out more here: ; and our annual Tamar Energy Fest will be at Butchers’ Hall in Tavistock on Sat. 12th November (10:00-15:00). You can find out more here:

Do come along!

If you would like to host our information display in a community space local to you, get in touch and we’ll see what we can arrange. Email

Minimum Energy Efficiency Standard (MEES)

The Domestic Minimum Energy Efficiency Standard (MEES) Regulations set a minimum energy efficiency level for domestic private rented properties. The Regulations apply to all domestic private rented properties.

They are legally required to have an Energy Performance Certificate (EPC) which has been assessed within the last 10 years and has an EPC rating of A to E or has a registered exemption if the EPC rating is F or G.

West Devon Borough Council (WDBC) / South Hams District Council (SHDC) has an obligation to check whether private rental properties meet this standard, and if not, offer advice and support to enable the landlord to comply with the regulations, and if necessary, take enforcement action.

WDBC/SHDC are seeking to engage positively with landlords to improve homes without the need for enforcement action to be taken. To enable this they have partnered with us, Tamar Energy Community, to provide impartial advice to landlords about improvements, grants available, and competent installers.

We are getting in touch with landlords we believe have rental properties that are not currently complying with the regulations, to encourage improvement in the energy efficiency standards of these homes.

If you are a private tenant, landlord or managing agent in a property with an F or G rating, or you don’t know, could you please take a few minutes to complete this online form.

You can find further information about MEES here

Preparing for 1st April energy price increase

The energy price increases are affecting all of us and are having the greatest impact on those for whom energy costs form a greater proportion of their income.

As the 1st April 2022 approaches, and the new prices kick in, there are a couple of things to consider:

Not on a smart meter? Have you given your energy supplier an actual meter reading recently? If not, make sure you send them a meter reading on or before the 31st March. This will ensure that any usage is charged at the old rate. Otherwise you may end up paying more.

On a ‘non-smart’ pre-payment meter? The rates on your meter shouldn’t increase until you add more credit. This means that if you add additional money on to your meter on or before 31st March 2022 this will charge your use at the old rate until you top up again. Remember that the units will be ‘re-priced’ on your meter when you top up after 1st April, even if you still have credit.

We understand that this won’t work if your supplier is Scottish Power.

Martin Lewis’s Money Saving Expert website explains this well. You can find the link here.

Concerned about ability to pay? If you’re concerned about how you’re going to be able to pay your energy bills, or if you’ve built up a debt, its really important to contact your energy supplier, let them know, and ask them to work with you to find an affordable solution. The energy companies are obliged, under Ofgem regulations, to take affordability into account.

Reducing your energy usage. For those of us in a position where we could use less, this is worth considering. The amount of energy consumed, particularly during peak periods, puts pressure on energy supply and on the prices. This is particularly true in the period between 16:00 and 20:00 each day. Try less energy intensive methods of cooking food such as microwaves (reduced cooking times) and slow cooking (much lower power use over a longer period).

If you’re interested in understanding how to use a slow cooker get in touch. We’re working with Learn Devon to put on more courses.

If you are struggling, and need help with your energy management, do call or email us at Tamar Energy Community (TEC) on 0800-233-5414 or We also have an online request form here:

‘One Pot Wonder’ Slow Cooker Course available – save money on your cooking

Save energy and money through using a slow cooker.

Sign up to Learn Devon’s ‘One Pot Wonder’ slow cooker course. Learn more about cooking nutritious meals for the family with the provision of a free slow cooker for each family who attends a course.

The first course starts on Monday 14th March at Alexandra Centre, Tavistock from 11:30 to 13:30 with the second and final session on Monday 21st March at the same time and place. Book by Weds. 9th March 2022, to secure your place.

The other sessions and locations are as follows:

Bere Alston at the Parish Hall 13.30 – 15.15 on Friday 18 March and Friday 25 March 

Princetown at the Community Centre 13.30 – 15.15 on Thursday 24 March and Thursday 31 March

Tavistock at the Alexander Centre 11.30 – 13.30 on Monday 4 April and Monday 11 April

Lifton at the Community Hall 11.30 – 13.30 on Tuesday 12 July and Tuesday 19 July.

To secure your place please contact Learn Devon at 01822 613701, text 0781 697 3926 or email

Please let others know who may be interested.

Join us as a Home Energy Advisor in our Energy Advice Team

Join us as a Home Energy Advisor in our Energy Advice Team

Hourly rate £15 –  Flexible working  –  1 year fixed term contract (Self Employed)  

We’re looking for a Home Energy Advisor to join our Energy Advice Team.

Looking for a new role?

Why not help to deliver grass roots action on the journey to Net Zero in West Devon, reduce fuel poverty and address the climate emergency.

Interested? Apply by Sun. March 20th 2022.

Read on here …

Tamar Energy Fest 2021 on Sat. Nov 13th

Tamar Energy Fest 2021 on Sat. Nov 13th

This year’s Tamar Energy Fest will be held on Saturday Nov. 13th in Butchers’ Hall, Tavistock.

The event is on the last day of the COP26 climate conference, so we feel its apt to embrace its theme of ‘Together for Our Planet’.

Find out more here.

If you’d like to get involved we’d love to hear from you.

We’re keen to hear from exhibitors able to share advice and support to for our journey’s towards low/zero carbon healthy homes, businesses etc. and/or support low/zero carbon lives.

We’d also love to hear from you if you’d like to help us organise and run the event and/or work with us in other ways.

You can download a Booking Form here as a word doc or here as a pdf.

If you have any questions or you’re able to get involved please email 

Retrofitting your Home. What’s it all about?

Retrofitting your Home. What’s it all about?

We’re being encouraged to improve the energy efficiency of our homes. What does this mean for me in practice?

We held a Zoom talk in late September to discuss the topic and to learn more about the practicalities of retrofitting your home, and the importance of taking a whole house approach.

You can download the presentation here.

We’re working with Devon County Council and our Community Energy colleagues across Devon to launch a Retrofit Service for Devon in spring 2022. This will provide a ‘one front door’ approach for retrofit advice and support.

If you’d like to know more, please drop us an email to

It would also be helpful if you could take a few minutes to complete this Retrofit Devon householder survey to help us understand more about about what the levels of interest in retrofit across the county. You can find it here: Retrofit Devon householder survey (

Great Big Green Week 2021

Great Big Green Week 2021

Great Big Green Week is all about local events taking place across the country as part of a national week to raise the profile of climate change and nature. Importantly, it’s to show why it is relevant to our community and to celebrate our local activity.

Across West Devon and the Tamar Valley we’re working with the West Devon Climate Forum, WDBC, Transition Tavistock, Tavistock Library and others to encourage individuals and communities to take part.

Moths to a Flame

As a unifying theme for Great Big Green Week in the Tamar Valley and West Devon, Art & Energy Collective, supported by Tamar Energy Community, invite groups to join in their inspiring Moths to a Flame project.

This involves hosting moth-making events or mini-installations where people can hang moths they’ve made (from milk bottles – instructions here!), before or during the week.

The installations will be collected up, during the first week in October, in plenty of time to be taken to Glasgow for a mass participation artwork to the COP26 climate summit. When you’re making your moths you can also record your messages and these will be shared online.

There are two online moth making sessions planned over the next few weeks, and subject to demand more could be added. It may be possible to arrange a session for specific groups as well subject to availability of team.

Once you’ve made your moths as a community, come together and hang them somewhere for everyone to see as part of a mini-installation.

On Saturday Sept. 18th we’ll be touring the area looking at your mini-installations and having conversations with you.

To let us know about your plans, get involved, find out more, seek support, offer help … please email

This is an enjoyable opportunity for people to come together. We hope this can also provide a stepping stone to developing collective action to combat climate change across the area.

Other TEC Events during the week

The first of our evening supper talks will be on Thu. 23rd Sept at 19:00. The topic will be the importance of Whole House Retrofit. This first event will be via Zoom: ‘Retrofitting your home. What’s it all about?’. You can register here.

Meet us at Bedford Square, Tavistock on Saturday 25th September. We’ll be at the Farmers Market and look forward to discussing whole house retrofit with you between 09:00 and 14:00.

More events …

Transition Tavistock and Tavistock Library are planning a programme of displays and activities as well.

If you have an event, or ideas for an event please get in touch (see below) and/or sign up to get your own event on the map – anything from an open garden to a film showing. If your event is in West Devon, pick out “West Devon Green Week” from the drop-down list of area events to link to.

Transition Tavistock is aiming to pull together local publicity for Great Big Green Week activities in the Tavistock area. If you are running one, let us know on info[AT] by 6th September 2021, as well as listing it on the national site.