Free Energy Advice and Support – Eligibility Criteria

Tamar Energy Community and our partners have some very broad eligibility requirements.

We want to be able to help as many people as we can by extending the service to anyone that either is already in, or is at risk of falling into fuel poverty.

It is open to all types of householders – homeowners, private renters and social housing tenants.

You only need to qualify on one of the points in any of the three categories (Income, Health or Vulnerability) below in order to be eligible for the scheme.

If you think you qualify you can call Tamar Energy Community on 0800-233-5414 to arrange a visit or complete our online form here.

Income Criteria

Anyone receiving one of the following:

  • Employment and Support Allowance
  • Jobseeker’s Allowance
  • Income Support
  • Pension Credit
  • Child Tax Credit / Working Tax Credit
  • Universal credit
  • Child benefit
  • Carer’s Allowance
  • Housing Benefit or Council Tax Reduction
  • A Disability Benefit (incl. Attendance Allowance, DLA, PIP)
  • MoD administered benefits
  • Annual income not more than that shown in the income matrix below:
No. of children / young persons under 18 in householdHousehold
 One AdultTwo Adults
0£14,520£21,780
1£19,140£26,400
2£23,760£31,020
3£28,380£35,640
4£33,000£40,260

Health Criteria

Anyone with one of the following:

  • Cardiovascular condition (incl. coronary heart disease, stroke, hypertension, transient ischemic attack)
  • Respiratory condition (incl. COPD, asthma)
  • Neurological or neurobiological condition (incl. dementia, Parkinson’s disease, MS, epilepsy, fibromyalgia, ME)
  • Musculoskeletal conditions (incl. arthritis, limited mobility, recently attended hospital due to a fall)
  • Blood conditions (incl. Sickle cell disease, thalassemia)
  • Cancer
  • Moderate to severe mental illness (incl. schizophrenia bipolar disorder and depression where receiving regular treatment)
  • Severe learning disabilities
  • Autoimmune or immunodeficiency diseases (e.g. lupus, diabetes, HIV)
  • Terminally ill
  • Other illness exacerbated by cold (confirmed by GP)
  • In possession of a valid NHS Medical Exemption Certificate

Vulnerability Criteria

Anyone in one of the following situations:

  • Victim of domestic violence
  • Recent bereavement
  • Moving in and out of homelessness
  • Recent immigrant or asylum seeker
  • Physical or sensory disability