The technology that switches some older meters from peak to off-peak price is coming to an end soon. After the Radio Teleswitch Service (RTS) or Dynamically Teleswitched (DTS) ends, your meter’s timings might not work as expected and your heating and hot water supply could be affected.
On 30th of June 2025, the RTS and DTS service will come to an end. These changes are industry-wide and will affect both domestic and business customers. This is because the radio frequency these meters use to switch between peak and off-peak rates is being switched off.
Your supplier should contact you to arrange an upgrade to a smart meter before this deadline. You won’t have to pay for the replacement meter.
Find out if you have an RTS meter
You may have an RTS/DTS meter if:
- Your home has a separate switch box near your meter with a Radio Teleswitch label on it
- Your home is heated using electricity or storage heaters
- There is no gas supply to your area, including households in rural areas and high-rise flats
- You get cheaper energy at different times of day, for example, you might be on an Economy 7, Economy 10, or Total Heat Total Control tariff
Get in touch with your electricity supplier if you’re still not sure which meter is in your home.
Explore These Helpful Resources:
- Ofgem: ofgem.gov.uk/information-consumers/energy-advice-households
- Citizens Advice: citizensadvice.org.uk/consumer/energy/energy-supply/your-energy-meter
- National Energy Action: What you need to know about the Radio Teleswitch Service switch-off – National Energy Action (NEA)
If you’re still unsure or need tailored advice, please feel free to contact us for support.